Private Policy

Privacy Policy – One Life Reset

Last Updated: February 2026

Thank you for visiting the One Life Reset website. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, inquire about our retreats, or use our services.

By accessing or using this website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please do not use the website or submit personal information.

This Privacy Policy applies only to the One Life Reset website. If you follow links to third-party websites, their privacy policies apply, and we are not responsible for their content or practices.

1. Information We Collect

We collect personal information only when you voluntarily provide it to us. This may include:

  • Full name

  • Email address

  • Phone number (including WhatsApp)

  • Postal or billing address

  • Health or wellness information (when relevant to retreat participation)

  • Information provided via booking forms, consultation calls, intake forms, email, or contact forms

Payment information is handled exclusively by secure third-party payment providers and is not stored by One Life Reset.

2. Purpose and Use of Personal Information

We use your personal information solely for legitimate business purposes, including:

  • Processing retreat inquiries, bookings, and payments

  • Communicating with you before, during, and after retreats

  • Assessing suitability and safety for retreat participation

  • Providing customer support and responding to inquiries

  • Sending relevant information or updates (only with your consent)

  • Complying with legal, regulatory, and contractual obligations

Your information is never used for purposes unrelated to these activities without your explicit consent.

3. Legal Basis for Processing (GDPR)

For individuals located in the European Economic Area (EEA), personal data is processed on one or more of the following legal grounds:

  • Your consent

  • The performance of a contract or pre-contractual steps

  • Compliance with legal obligations

  • Our legitimate business interests, where such interests do not override your rights and freedoms

4. Payment Information

All payments are processed via secure third-party payment processors.

One Life Reset does not store, sell, rent, lease, or share credit or debit card details or sensitive payment information with third parties.

5. Data Sharing and Disclosure

We do not sell or trade personal information.

We may disclose personal information only when:

  • Required by law, regulation, or court order

  • Necessary to protect our legal rights, safety, or property

  • Required for fraud prevention or investigation

  • Needed to deliver services via trusted service providers, who are contractually bound to confidentiality

Personal data is never shared for marketing purposes.

6. International Users and Cross-Border Data Transfers

One Life Reset operates internationally. By using this website and submitting personal information, you acknowledge and agree that your data may be processed and stored in countries outside your country of residence, including jurisdictions with different data protection laws.

We take reasonable and appropriate measures to ensure that personal data is handled securely and in accordance with this Privacy Policy, regardless of where processing occurs.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality and understand website usage.

Cookies may collect non-identifiable information such as browser type, device, and site navigation patterns. Cookies do not independently collect personally identifiable information, but may be linked to such information if you have previously provided it.

You may disable cookies via your browser settings if you prefer.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information.

Access to personal data is limited to authorized personnel, contractors, or service providers who are subject to confidentiality obligations.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security of data transmitted online.

9. Health and Sensitive Information

Health or wellness information provided in connection with retreat participation is treated as strictly confidential and used only to ensure safety and appropriate participation.

Such information may be disclosed only:

  • In the event of a medical emergency

  • When required by law

  • With your explicit written consent

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements, and to resolve disputes or enforce agreements.

11. Email Communication and Opt-Out

If you subscribe to emails or newsletters, you may unsubscribe at any time by using the link provided in our communications or by contacting us directly.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before submitting personal information.

13. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page and apply only from the date of publication onward.

Continued use of the website constitutes acceptance of the updated policy.

14. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles.

Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts of the Netherlands, unless mandatory local law provides otherwise.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

One Life Reset
Email: onelifereset@gmail.com
Phone / WhatsApp: +31 6 28707328
Address: Van beuningenstraat 3A
1051 XC Amsterdam
The Netherlands